How does CustomerAxis work?
The innovative CustomerAxis solution provides a collection of key information regarding your customers. It gives you access to the most important information about your customers, which allows their better understanding and building effective relationships with them. Our solution collects and identifies data from various sources operating within the organization; then normalizes, enriches and combines them in a Data Quality model - providing your company with access to the best set of customer information.
Benefits
What can you gain by implementing CustomerAxis in your company?
Functionalities
Explore CustomerAxis functionalities
Customer Register
Intuitive and convenient register of all customers in your company provides easy access to even the most detailed data - facilitating, among other things, customer service and marketing activities. Information collected in a single record allows you to check in a few clicks in which systems a particular customer's data are stored - significantly reducing the time needed to gather them.
Golden Records
Integrated, organized and fully enriched customer data collected in one place will guarantee your company the highest quality of analysis and reliable and transparent reports. Going to a higher level of data management will allow you to take care of the security and comfort of your customers more effectively.
Data mining
CustomerAxis, with its advanced data filtering and searching solution, makes the process of collecting and verifying information much easier. You can devote the time thus saved to your company's key tasks and goals.
GDPR Requests
Convenient and transparent registration of customer requests related to GDPR allows you to store requests in one place and provides full control over their handling. CustomerAxis allows fully automatic handling of received requests and easy generation of all documents needed in the process.
Customer data management
Advanced solutions suggest to the user which of their data may need improvement. Tools for filtering and searching for the data you need, combined with a clear register and the ability to manage marketing consents, ensure that the data you have are always up-to-date and of the highest quality.
Dictionaries
Management of enhancements and dictionaries allows for increased data security and greater flexibility in using the system.
References
They are talking about us
"The solution added a new value to customer service."
Generali T.U. S.A
IT Systems Director"They maintained ownership of their work throughout the project."
TUW
CFOIndustries
Industries that are successfully using the potential of CustomerAxis
Why Britenet
Britenet - a proven IT partner
At Britenet, we value building long-term relationships based on trust. We offer our customers ongoing support in the digitization process and the knowledge and experience of leading experts in the market. For years, we have been providing high-quality technology solutions to companies around the world. Our specialists not only strive to fully understand a company's needs and expectations, but also seek and identify optimal development paths and support clients in making key business decisions - ensuring that organizations grow competitively while keeping their data and systems fully secure.
-
more than 16 years of experience on the international market
-
more than 100 satisfied clients from all over the world
-
10 offices in Poland and 1 branch in Germany
-
more than 1000 specialists in 50 different technologies
-
official Microsoft and Salesforce partner
100
satisfied customers
Contact persons
Get to know us
